How much should I share in my first message?
Just a brief description of the one concern you most want to discuss is enough. You can ask whether it falls within the support I offer. We can discuss details once the communication method and arrangements are clear.
I have never used OH Cards. Can I still book?
Yes. You do not need to learn anything about the cards in advance. We begin with the question you want to discuss.
Will we use OH Cards every time?
Not necessarily. We decide based on your question and your preference. Images may help if you enjoy visual ways of expressing yourself; if you prefer to talk directly, we can work mainly through conversation.
How can I tell whether this service is right for me?
You can read about the topics, session formats, and my background above. If you are still unsure, briefly describe what you would like to discuss when you contact me. I will let you know whether it fits the support I offer.
How is my privacy protected?
I respect your privacy. Before booking, I will explain the communication platform, how information is handled, and the scope of confidentiality. I will not publicly share identifiable details of your experience without your consent. We will confirm the specific arrangements before the service begins.
How do booking, payment, and rescheduling work?
You can contact me through WhatsApp, email, or Xiaohongshu. Once we have agreed on the service and a time, you make payment before we meet as arranged.
Please contact me at least 24 hours in advance to reschedule. Each booking may be rescheduled up to twice. If you miss a confirmed session, the full fee still applies. Arriving late does not extend the session.
What if I need a different kind of professional help?
I will explain the limits of my service and, when appropriate, suggest more suitable professional resources.